Expert Answers to Your Heat Pump & Air Conditioning Questions

FAQs

Got a question? We’re here to help.

  • Do you offer after-hours support?

    Yes, The Heat-Pump Man provides after-hours support for urgent issues. Please get in touch with us to discuss your specific needs.

  • What if my heat pump stops working?

    If your heat pump stops working, contact us immediately. We will diagnose the issue and provide a solution to get your system back up and running.

  • What are common troubleshooting issues?

    Common troubleshooting issues include inconsistent temperatures, restricted airflow, unusual noises, musty or mouldy smells, water leaks, and high power consumption. Contact us for a professional evaluation if you experience any of these problems.

  • Can I uninstall a heat pump myself?

    Uninstalling a heat pump is a complex task that a professional should handle. The Heat-Pump Man can safely uninstall and reinstall your heat pump, ensuring it is placed in the best possible position for maximum efficiency and airflow.

  • Why can't I do it myself?

    Decommissioning and removing a heat pump involves handling refrigerants and electrical components, requiring specialised knowledge and equipment. A professional will ensure the process is done safely and complies with regulations.

  • How much does removing a heat pump cost?

    The cost of removing a heat pump varies depending on the job's complexity. Contact us for a detailed quote.

  • Can I reinstall an old heat pump somewhere else?

    Yes, an old heat pump can be reinstalled in a different location. The Heat-Pump Man can help you identify the most suitable location and handle the reinstallation process.

Request a free quote, get information, or ask for professional advice – call our team on 0458 750 559.